In order to prevent the spread of COVID-19, the Office of the Ombudsman is not accepting visitors until at least July 31, 2020.  Please check back for any changes to this temporary restriction.

graphic showing the ombudsman office building and logo

Welcome to Hawai`i State Ombudsman’s web site!

The Hawaii State Ombudsman independently and impartially investigates complaints against state and county agencies and employees. Take a look around to learn more about what we do and how we may be able to help you.

Portrait of Robin Matsunaga

Ombudsman
Robin K. Matsunaga