Starting May 1, 2023, we will resume accepting visitors.  Visitors may be required to have their temperature checked and to wear a mask while in the office.  Persons who exhibit signs of a respiratory or other contagious illness may be restricted from entering the office.  Please call the office, at 808-587-0770, before visiting if you have any questions regarding the requirements and restrictions.  


graphic showing the ombudsman office building and logo

Welcome to Hawai`i State Ombudsman’s web site!

The Hawaii State Ombudsman independently and impartially investigates complaints against state and county agencies and employees. Take a look around to learn more about what we do and how we may be able to help you.

Portrait of Robin Matsunaga

Robin K. Matsunaga