Due to the recent increase in new COVID-19 cases, we are again not accepting visitors.  Please check back for updates on when we will resume accepting visitors. 

graphic showing the ombudsman office building and logo

Welcome to Hawai`i State Ombudsman’s web site!

The Hawaii State Ombudsman independently and impartially investigates complaints against state and county agencies and employees. Take a look around to learn more about what we do and how we may be able to help you.

Portrait of Robin Matsunaga

Ombudsman
Robin K. Matsunaga