Due to the continuing spread of new COVID-19 cases, we are still not accepting visitors.  Please check back for updates on when we will resume accepting visitors.  (updated 5/10/22)

graphic showing the ombudsman office building and logo

Welcome to Hawai`i State Ombudsman’s web site!

The Hawaii State Ombudsman independently and impartially investigates complaints against state and county agencies and employees. Take a look around to learn more about what we do and how we may be able to help you.

Portrait of Robin Matsunaga

Ombudsman
Robin K. Matsunaga